Refund Policy

If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date. This applies to Ad Suite plan payments (Starter, Pro and Growth) and to one-off credit packs.

Refunds are processed by our payment provider, Paddle, which is the Merchant of Record for all our orders and handles returns and billing enquiries. To request a refund:

• visit paddle.net and look up your order with the email address you used at checkout; or
• email us at info@boostezly.com or call +1 (855) 576-1619 and we will arrange it with Paddle for you.

Approved refunds are returned to the original payment method. The time it takes to appear on your statement depends on your bank or card issuer, typically 5–10 business days.

When a refund is issued we cancel the related subscription and remove the credits granted by that payment. You keep access to the free plan and can subscribe again at any time.

You can cancel at any time from your account page. Cancelling stops future renewals; remaining purchased credit-pack credits stay usable. Cancelling on its own is not a refund request — use the steps above if you would like your most recent payment refunded.

Custom AI agent, marketing automation and website development projects are delivered under a separate written scope with their own milestone and revision terms. If a fixed-scope deliverable does not meet the agreed specification, we will revise it or refund the affected milestone. Contact us to discuss any concern — we would always rather fix it.

See also Paddle's Refund Policy and our Terms & Conditions.